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You as an organizer can do basic first line support for your customers. = Everyone that has pressed the "place order" button in the webshop will be a= member of your organization. Whether they have paid for the ticket or not,= once they have given permission to become member of your organization you = can find them in the "Member management" section. So if you want to check i= f someone bought a ticket you can find out by following the steps below:
Common questions like "I lost my tickets" or "I did not receive my ticke= t" can be resolved quickly.