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Contact settingsSales Dashboard:

It is important that customers are able to contact your organization. Within the webshop we have the option to display contact information.

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Within the System Settings menu of the system you can find the option to set these support contact details. It is not mandatory to
set all the details. You can only fill in the information that you would like to make available for contact.

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Communication settings check:

Within the System Settings of the system there is also the part "Communication settings". This is also important to check:

• Period after end of event: This is the period that a customer becomes member of your organization when they buy a ticket. If you organize a yearly festival then One year is reasonable. If you organize a monthly event you could use a shorter period.
• Forward email address: Every time a ticket is being sold or resend to a customer a copy of that ticket will be send to that email address.
• From email address: If you are going to send emails to your members from the Dizizid system, you need to set a from email address. This should be an email address your customers should be able to reply to. Do not use email addresses like: hotmail.com, live.com, outlook.com or gmail.com. These email providers use so called DMARC policies. If you send an email that is not directly send from their system, your customers will get a warning that this might be spam or junk email. The email will probably also end up in the spam/junk mail folder. So if you want to send emails directly from the Dizizid system use an email address from your website like: info@yourwebsite.com.
• SMS Sender: This information is only required if you collect the mobile numbers of your customers and want to send them a sms through the Dizizid system. The phone number you provide there or text (maximum 11 characters) will be shown as the sender of the message.

Image RemovedIf you want to check the status of you ticket sales you can use the ticket Sales Dashboard. Just select the menu option "Sales Dashboard" and select the event you want to see you sales status for.
A quick overview of the total amount of sales and sold tickets will be shown.

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If you want a more detailed overview of your ticket sales just scroll down. There you will see all your tickets and if you click on the ticket you will also see the price periods of that ticket so you
can see exactly how many ticket are sold per period.

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Payouts:

At Dizizid we have a weekly payout schedule with the beginning of the week starting on Monday. Weekly payouts are only advised for organizations that are part of the SEPA area. (Single Euro Payments Area).
These countries have almost no transaction costs for payments so a weekly payout is free for you as an organizer regarding transactions costs. If you do not have a bank account in a SEPA country, we do payouts
on request. In this way we can keep the transaction costs charged by the banks for transfers low compared to the payout amount.

These countries are part of the SEPA area: